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Telematics is the process of sending information to and from a variety of locations and reacting to it in order to make business decisions.
Those decisions can be real-time choices like where to direct a vehicle, based on immediate data like live traffic information. Or, they can be long-term strategies like how to design a delivery route, based on insights gained through analytics of a broad range of date over time.
As such, telematics is a dynamic and multidisciplinary field. Where once it covered basic telecommunications, now it encompasses vast and growing volumes of data-rich applications, sensors, IoT-enabled devices, electrical engineering and more. New smart technologies are being integrated with existing voice communication channels across radio, IP, mobile devices, cellular and Wi-Fi, and the IoT is only accelerating the pace of development.